& Digital


Augmedix is a patient-charting solution that uses wearable technology to help providers spend less time charting and more time with their patients.

With Augmedix, patient notes are completed in real time by remote, professionally trained scribes working in HIPAA-secure environments. The provider wears a Google Glass device during the patient visit, and a live, audiovisual feed is streamed securely to the scribe. These streams are not recorded, but simply used by the scribes, who access the patient’s electronic medical record remotely and create a patient note in real time.

It’s worth noting:

  • As of October 2018, we had 83 providers using Augmedix.
  • Physicians utilizing Augmedix spend less time charting and more time with patients than their non-Augmedix counterparts. They save about an hour a day charting and see 1.4 patients more per day.
  • There is a more than 98 percent acceptance rate among patients.

The improvements in documentation and productivity with the use of Augmedix have resulted in a return on investment that more than funds the additional cost of the technology. Patients also benefit because they find that their physician spends more time in conversation during their visit. The overall quality of clinical documentation for the patient’s record has also improved.

Because of these positive results, an oversight committee formed to govern the expansion of Augmedix across Dignity Health operations has recommended a gradual and incremental rollout in selected sites across Dignity Health, with physicians in five of Dignity Health’s eight service areas currently using Augmedix.

We anticipate an increase of up to 100 Dignity Health providers utilizing Augmedix by the end of FY 2019.

Humankindness lives here.

Community View in Action

Don* arrived at Dominican Hospital in Santa Cruz complaining of chest pain. He told doctors he had heart disease and needed high-dose opioids. His doctor, Dr. Steven Magee, wasn’t convinced. And he wanted to gain a better understanding of what was happening so he could help Don.

Using Cerner Community View, Dr. Magee saw that Don had 19 encounters during the previous several months at various health systems. Each time he had presented with a similar story, but never disclosed his visits to other facilities. Each admission had resulted in an extensive workup, difficulty trying to control his reported pain, and eventually a release from the facility after all testing came back negative. Often he would start the process all over at a new facility within one to two days.

Seeing everything together helped Dr. Magee begin to see the bigger picture of Don’s medical story. Don was ultimately diagnosed with factitious disorder (Munchausen syndrome) and substance abuse issues and was connected with the right community resources, rather than admitted to the hospital for another costly and futile workup.

*Name has been changed to protect patient privacy.