Planning for the Future

Ambulatory Care Transformation

To help ensure our ambulatory care sites are as efficient as possible with a common approach to technology, we established the Ambulatory Care Transformation (ACT) committee. Clinical, business, population health, digital/technology and other areas — as well as all geographies — are represented.

ACT, an advisory committee that makes recommendations to Dignity Health leadership, held its inaugural meeting in the fall of 2017. The committee has four subcommittees:

  • Ambulatory Revenue Cycle
  • Ambulatory Refinement
  • Ambulatory Prioritization
  • Ambulatory Best Practices

ACT and its subcommittees are tasked with making recommendations related to an array of technology solutions, including EMRs, collecting MSSP data points consistently across the enterprise, scheduling and billing systems, Augmedix, par8o and more.

One key success in the committee’s first year was aiding in the transition to the Cerner EMR solution. To improve the platform’s efficiency, the committee made changes within the system, and tackled a 150-plus-item backlog of issues. Their countless hours of work enabled recent go-lives in three markets, laying the foundation for other sites.

As the committee matures and hones its goals and metrics, ACT is serving a vision of optimizing current technology while keeping the future in mind.