Accomplishing the Quadruple Aim for health care is not a simple task. Healthier populations, a better overall patient experience, lower costs and more satisfied providers are the result of thoughtful planning, investments in various tools and resources, consistent data monitoring and analysis, innovation, commitment and teamwork across the enterprise.

Our Physician Integration and Population Health Management teams are committed to accomplishing the Quadruple Aim. During the past six years, our journey has been to better understand the health of our various populations and to improve their care by taking a different approach.

At the close of CY 2016, we published the first Dignity Health Value Report on our population health strategy, showcasing some of the tools we had implemented and the progress we had made. Today, we can report that we’ve executed on a variety of strategies and workflows (with more to come) aimed at enhancing the patient experience, improving health outcomes, reducing costs and improving the experience of our providers.

Dignity Health’s Population Health Management program supports evolving health care payment models and enhanced value-based financial agreements that address the increased focus on patients’ individual care needs. As of Sept. 30, 2018, we manage more than 1,146,417 members under value-based agreements (VBAs).

Providing excellent care means assuring that our patients receive the right care in the right place at the right time. By reducing out-migration, retaining referrals within Dignity Health provider networks and effectively managing care within risk-based agreements, we are able to better coordinate care and reduce fragmentation.

From a strategic perspective, part of what has empowered our success was the creation of a Clinical Steering Committee and its four subcommittees, which have been instrumental in driving our enterprise-wide clinical strategy and helping organize our processes.

We have enhanced our data collection and analytics processes to create actionable data that is now influencing our strategies for FY 2018 and beyond. In addition, we have developed analytics tools and chronic disease management strategies to support our work.

The pages ahead show how we are innovating throughout our hospitals, clinically integrated networks and physician practices — from our workflows, to how we provide care and use various technologies. These innovations are driving us closer toward the Quadruple Aim and toward better health for all of our populations.

We are excited to share with you our most recent progress.

Bruce Swartz
Senior Vice President
Physician Enterprise

Julie Bietsch
Vice President, Population Health
Physician Integration

Gary Greensweig
Vice President and Chief Physician
Executive for Physician Integration