St. Rose Quality Care Network
St. Rose Quality Care Network (SRQCN), located in southern Nevada, has been focused on implementing tools that assist with the interaction between acute care coordination and patients. SRQCN also added a medical director, Dr. Teresa Hong, who is managing quality and resource utilization initiatives for the network. Some of these initiatives include:
To educate SRQCN providers on their performance data, the network’s quality nurse manager meets every six weeks with each practice to review their data and how and where to improve.
SRQCN’s utilization management committee looked at inpatient and outpatient utilization, from length of stay (LOS) to resource use such as MRI, and acute and ambulatory use to help decrease readmissions and to improve communications in acute and ambulatory settings.
On the network side, the Readmission Reduction Committee conducted a 2017 skilled-nursing facility analysis in the Las Vegas Valley, examining quality, access and rates of readmission. The results were used to rank all of the skilled-nursing facilities in the area and to create a top-tier list of partners to let patients know SRQCN’s preference. In 2018, SRQCN conducted a similar analysis of local home health services.